Finally… Reliable Software!
Bryan Bakker
Sioux
Do you get annoyed with unreliable software? If your favorite app crashes, or you can't check your bank balance online, it's frustrating, and you might think, "I wish this software was more reliable".
But what if you or a loved one was about to be fitted with a pacemaker or insulin pump, where unreliable operation could have serious life-threatening consequences? Then reliability is no longer an inconvenience but a critical attribute of the software. Of course unreliability could also have serious company-threatening consequences for any kind of software.
As our software becomes larger, more complex and more interconnected every day, successfully managing reliability of our products increasingly influences customer satisfaction and business success.
Although theoretical information is available, it is still hard to find practical guidance and industry experiences.
How can we manage reliability? How can we reach the optimum of reliability and effort spent on design and test?
In this presentation, a four step approach is explained which is largely based on the work of John Musa. With this four step approach it is possible to focus on crucial aspects of how to handle the complex matter of software reliability in your projects.
Each step is clarified with examples from the experience of the presenters. Extra focus is given to hardly used critical functions with respect to reliability.
This approach is described in the book "Finally... Reliable Software!: A practical approach to design for reliability", available since February 2015. The presenters are co-authors of the book.
